Support

Guides, answers, and the numbers to back them up

How-to articles for migrating, securing and reselling storage, plus a calculator to see what switching from AWS S3 could actually save you. Can't find it here? Email support@storivo.com.

Savings calculator

See what you'd save vs. AWS S3

Enter roughly how much you store and how much of it you download in a typical month. We'll compare it to Storivo's Starter Partner rate, no commitment required.

1 TB500 TB
0%100% of stored data

Storivo partner plans don't charge for egress or API requests, so the download slider only changes the AWS S3 side of the comparison.

Storivo · monthly$0.00
AWS S3 Standard · monthly (est.)$0.00
Storivo · yearly$0.00
AWS S3 Standard · yearly (est.)$0.00
$0.00 / month estimated savings with Storivo

Estimate only, for planning purposes, not a quote. Storivo side uses the published Starter Partner rate ($6.99/TB/month, pay-as-you-go, no egress or API fees). AWS side uses published Amazon S3 Standard on-demand pricing for us-east-1 (storage $0.023/GB/month; data transfer out to the internet $0.09/GB/month for the first 10TB/month, after the 100GB monthly free tier) and doesn't include AWS's separate PUT/GET request charges, which would widen the gap further. Rates change; confirm current AWS pricing at aws.amazon.com/s3/pricing before making a decision. 1 TB is treated as 1,000 GB here for simplicity.

Knowledge base

Articles & how-to guides

Practical, step-by-step guides for the moments that actually come up: migrating in, locking down backups, and setting up reseller storage.

FAQ

Common questions

Getting started
Is Storivo compatible with my existing tools?

Yes. Storivo speaks the S3 API, so it works with most backup software, CDNs, WHM/cPanel and Plesk storage integrations, and standard S3 SDKs without code changes.

What happens after I submit the questionnaire?

A specialist reviews your answers and follows up, typically within one business day, with a tailored plan, pricing, and next steps for onboarding or migration.

How do I reach a human?

Email support@storivo.com for existing-customer support, or fill out the questionnaire if you're not a customer yet; it goes straight to a specialist, not a queue.

Pricing & billing
Why isn't there a self-serve checkout?

Storage pricing depends on your real usage pattern: volume, access frequency, egress, and whether you're reselling to your own clients. A short questionnaire lets us quote you accurately instead of guessing with a generic self-serve tier.

Is there a contract or minimum commitment?

Starter and Essentials tiers have no minimum term. Reserved-capacity and higher SMB tiers offer better rates in exchange for a term commitment, which we'll walk through during your quote.

How much could I actually save compared to AWS S3?

It depends on how much you store and how much you download each month; egress is usually where hyperscaler bills balloon. Use the savings calculator above for an estimate based on your own numbers.

Security
Is my data protected against ransomware?

Object Lock (immutable, WORM-compliant storage) is available as an add-on on partner plans and is included by default on SMB Business and Business Pro plans. See the Object Lock guide.

Hosting partners
Can hosting companies white-label storage for their own clients?

Yes. Growth Partner and Scale Partner plans include white-labeled sub-accounts so you can resell storage under your own brand and billing. See the white-label setup guide.

Migration
Do you offer help migrating from another provider?

Yes. Every plan includes onboarding help, and our specialists can assist with bulk data transfer from S3, other object storage providers, or on-prem NAS. Start with the migration guide or mention it in your questionnaire.

Still have questions?

Tell us what you need and we'll answer directly

The questionnaire goes straight to a specialist, not a chatbot.